Compliance Site
It is the responsibility of staff and all other providers of services and goods to the agency to understand, and act in accordance with, the following information:
- Antikickback-Business Courtesies Policy
- Auditing & Monitoring Policy
- Billing Errors Overpayments and Self-Disclosure
- Compliance Education and Training & Training Plan
- Discipline and Enforcement of Compliance Standards
- Effective CP Certification
- Exclusion & Sanction Screening
- Non-Retaliation and Non-Intimidation Whistleblower Protection
- Reporting and Investigation of Compliance Concerns Policy
- Response to Governmental Compliance Investigations
- Role and Responsibilities of the Corporate Compliance Committee and Committee Charter
- Search Warrants
- Staff Travel and Other Expense Reimbursement
- Subpoenas
Questions about any of these documents can be addressed to Birch Family Services Compliance/Privacy Officer, Eileen Berg, at (212) 616-1802 or 1804 or eileen.berg@birchfamilyservices.org.
Anonymous and Confidential Compliance Hotline
While we encourage and prefer direct communication, you may also contact Lighthouse, the Birch external Compliance Hotline via Internet, by telephone (toll free), or by fax.
Toll-free Telephone:
(844) 450-0003 – English
(800) 216-1288 – Spanish
(855) 725-0002 – French
Website:
www.lighthouse-services.com/birchfamilyservices
E-mail:
reports@lighthouse-services.com (must refer to Birch Family Services in report)
Fax:
(215) 689-3885 (must refer to Birch Family Services in report)
