Compliance Site

It is the responsibility of staff and all other providers of services and goods to the agency to understand, and act in accordance with, the following information:

  1. Antikickback-Business Courtesies Policy 
  2. Auditing and Monitoring Policy
  3. Billing Errors Overpayments and Self-Disclosure
  4. Compliance Education and Training & Training Plan
  5. Discipline and Enforcement of Compliance Standards
  6. Effective CP Certification
  7. Exclusion Screening
  8. Non-Retaliation and Non-Intimidation Whistleblower Protection
  9. Reporting and Investigation of Compliance Concerns
  10. Response to Governmental Investigations
  11. Role and Responsibilities of the Designated Compliance Officer
  12. Search Warrants
  13. Staff Travel and Other Expense Reimbursement
  14. Subpoenas

Questions about any of these documents can be addressed to Birch Family Services Compliance/Privacy Officer, Eileen Berg, at (212) 616-1802 or 1804 or eileen.berg@birchfamilyservices.org.

Anonymous and Confidential Compliance Hotline

While we encourage and prefer direct communication via our internal supervisor/Management chain of support, or by contacting either Human Resources and/or Compliance Department staff,  you may also contact Ethical Advocate, the Birch external Compliance Reporting Hotline via Internet, by telephone (toll free), or by email.

Toll-free Telephone:
844-415-9863

Website:
https://birchfamilyservices.ethicaladvocate.com/

User Guide: 
Ethical Advocate User Guide

E-mail:
 support@ethadv.com